Returns & Exchanges
Ted Baker offers a seamless return process for items in original condition within 30 days of purchase. Whether you bought online or in-store, we aim to make your exchange or refund as effortless as possible.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Attach Your Label
Print your prepaid shipping label from the portal or use a generated QR code at a designated drop-off location.
Receive Your Refund
Once our warehouse team inspects your return, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing